Property Management


Thorgills' in-house property management team consists of highly skilled and knowledgeable property managers who are experts in their fields. Having managed thousands of properties over many years, our dedicated in-house property management team are thoroughly prepared to deal with any situation, no matter how difficult. Professional and corporate tenants are more attracted to rent professionally managed properties, which means you will have access to the very best tenants.

The property management service in more detail

Once your tenant has moved in, we ensure that your property is managed to the finest standard, carrying out mid-term inspections, dealing with any issues that your tenants report and keeping you up to date with all the latest legislation. In a fast-paced industry where changes to regulations are regular, our main aim is to ensure all of our clients are constantly compliant whilst maintaining your asset with minimal inconvenience.

It is no secret that professionally managed tenancies have a far higher renewal rate than properties that are managed by landlords. Property managers have access to the very best contractors who are available at short notice and outside of standard working hours, should an emergency arise at your property. This means that you will never receive a call in the middle of the night from your tenant. You will be provided with monthly rent statements and should any rent payments be late, they will be rigorously chased and collected.

Our property management team are based in our Chiswick branch, and cover the whole of West London, including Chiswick, Ealing, Hammersmith, and Brentford, as well as the postcodes W4, W5, W13, TW8, W3, TW7, W6, W12, W7, and UB6. If you are looking for outstanding property management, our team are dedicated to providing you with the highest level of service from the moment we are instructed until your tenant has moved out.

 

Inventory services

 

At Thorgills we offer a comprehensive, reliable and high quality inventory service to all Landlords. Our inventory reports provide in depth information and a full set of property photos, obligatory to protect all parties involved. We compile a detailed report of all fixtures and fittings as well as all contents at the property. The report will contain a detailed general schedule of condition, a thorough description of ceilings, walls, carpets, flooring, light fittings, paintwork, radiators, and windows will also be included. All of the furniture and contents of the property as well as their condition will also be included.

A completed property inventory offers protection to all parties, ensuring zero room for interpretation at the end of a tenancy when discussing dilapidations.

 

Cleaning services

 

Thorgills professional cleaners are experts in delivering the best quality service, be it end of tenancy, beginning of tenancy or midterm cleaning. Prices are based on property size and can vary depending on condition, we politely request all clients outline as early as possible any potential excess cleaning requirements. We are also able to offer services such as balcony or railings cleaning, should you have questions please contact the client services team.

A new tenancy should always begin with the property presented in a professionally cleaned fashion, ensuring that it is returned in the same condition.

 

Energy Performance Certificate

 

A legal requirement, every property requires an energy performance certificate, available for viewing 28 days after marketing commences.

 

Gas Safety Certificate

 

A legal requirement, all gas appliances at a property must be inspected on an annual basis and before any tenant moves in to a property. Inspections must be completed by an engineer who is certified by the gas safety register.

 

Legionnaire's Disease Risk Assessment

 

A legal requirement, all properties are required to have a legionnaire risk assessment completed before the commencement of a tenancy and at any time when there is any potential risk.

 

Smoke and Carbon Monoxide Detectors

 

Smoke alarms are a legal requirement in every property rented in the private rented sector, with a minimum of one to be found on each floor of the property. Carbon monoxide detectors are also a legal requirement and must be fitted in any room that contains a solid fuel burning appliance. All detectors must be tested before each new tenancy and become the responsibility of the tenant during the tenancy.