Testimonials

"My husband and I wanted to take the opportunity to thank you and your team, especially for all your hard work put in towards letting our property. In one of the most difficult residential markets for many years, we have really appreciated your professional commitment. Your market knowledge and experience are second to none. Finally it is refreshing to deal with an agency whose professionalism is backed up by their integrity. Please thank your staff and we look forward to continuing our relationship for all our future lets."

“I just wanted to email you with some feedback re one of your employees whom I dealt with recently while searching for an apartment for myself and my two girls.
I have dealt with many agents during the years, but I have to say that he was the most helpful and efficient. He made a big effort to fulfil my very specific requirements in relation to identifying a suitable apartment.  When the first apartment I chose did not work out, he quickly found another one which has turned out to be a far better option and also assisted with the landlord in relation to my credit history. I was really impressed by his genuine efforts and good interpersonal skills while dealing with him and I would have no hesitation in recommending him to anyone who may be searching for a property.”

“I would like to commend Thorgills on how professional a service you have provided in letting of my property in Ferry Quays, Ferry Lane.
There are many areas of great work, including the speed in which you let my property in a matter of days where previous estate agents took months. Also in finding what all landlords desire - a corporate let. Finally I would like to thank you for providing support post completion although you do not manage the property.”

“I'm very happy with Thorgills performance. The company has done everything possible for this deal to go through, and took into account all my personal circumstances, some of which were tricky to deal with. I was especially impressed when the flat I originally asked for was gone, but the company was able to offer me another one, which was exactly the same and right next door”

“Hi, Just  to say the whole process of letting Berrymead Gdns was done in a very professional, friendly, and relaxed manner. I found Thorgills staff both informative and helpful which made the whole experience a happy one. I would not hesitate to instruct Thorgills to assist me again in respect of letting a property.

“One of your negotiators was a great help when I was searching for a new flat last October. He not only found a flat with which I have been very happy, but also negotiated with the landlord and previous tenant to allow me to move in a few days early - which was very much appreciated as I was starting a new job at the same time! He was incredibly efficient throughout, as well as very patient with me as I was delayed in wrapping up the paperwork while abroad. I was also delighted that once I moved in, he followed up to ensure everything was as it should be. All in all, I couldn't have asked for a better experience or a more helpful agent”

“This is just a short note to inform you that your staff have done a tremendously good job on securing tenants for me over the past 3 months or so.  We received a message via Gumtree out of the blue asking if you could help us with our search for a tenant and although we did not want to do it at first, we decided to just go ahead and give you a try.  As it is, it turned out that was a good decision we made!  Thorgills worked tirelessly despite the fact that they had to compete with so many other agents, to find someone and even though the first time they failed at the last moment, they still continued till they were able to achieve what they set out to do!  Thanks to them today I received so many cmplimentary email messages from the other agents.  A great job indeed!!”

“I would like to give you a feedback about one of your representative. All we can say is that his manners were very professional. He was very helpful and willing to answer all our questions. He was available on the phone or via email– so it was easy to keep in touch. He was also organised and everything ran smoothly and he definitely made sure that all our requirements were fulfilled. We were really satisfied with everything he had done for us”

“Just wanted to say how pleased I am with the letting of my property at Drayton Grove. Thorgills have beaten all the other agents to it and done so very impressively. Your negotiators have worked very hard and made it a smooth process throughout.”

“The service I received from Thorgills was outstanding, all the people I dealt with were incredibly helpful.  Kevin seemed happy to go out of his way to get me the kind of flat I wanted despite the fact that my specifications were quite demanding. For anyone looking for a flat in the Brentford area Thorgills should be their first port of call and given the teams' dedication I’m sure that as it was for me, it will become your only port of call”

“I am very pleased with the service provided by Thorgills in finding the quality tenant with the price that I anticipated. I have let this property with other agents for a long time. But Thorgills were able to let it within a short period of time and I am pleased with the professional way that Thorgills has provided the service.”

“Dealing with Thorgills Chiswick office has been a pleasure, professional and courteous and guided us through the whole process well. I am pleased with the interactions we have had and the level of knowledge and ability to sort out issues as they arose.”Keep up the good work!"

“I am a landlord in West Ealing and I had my property on the market with a number of Estate Agents with not much success. I found Thorgills on the website and found you extremely helpful to me and managed to get my property rented in about a week, which I very much appreciated.“

 “I just wanted to comment on the excellent service I received from your lettings agent. After registering with your lettings agency you found the perfect flat for myself. I basically needed to find a flat in a specific area with a specific price (which was low for the area) within a week and Thorgills achieved this. The whole process was very smooth and quick thanks to your team who were also very approachable and helpful. If I needed to move again I would definitely be contacting Thorgills before anyone else.”

"We were really impressed with Thorgills - with seven agencies already working for us for over a month, Thorgills were the eighth and last agency - and got the job done within a fortnight! The team have provided a friendly and professional service and I'm really happy with the tenants that we now have living in our much loved flat. Looking forward to establishing a longstanding partnership."

 “I just wanted to thank you for your assistance in finding me a flat in very short time. I was impressed in how efficacious you were especially when it came down to resolving the contract issue so quickly, as I had – rather bad experience- with other agents who were almost incapable of resolving any similar issues. I will certainly recommend your office on this basis”